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AltiGen's converged IP solutions are easy to install, use and maintain. Each system enables users to make high-quality, low-cost Internet-based calls over their existing communications network, using standard analog telephone devices, as well as IP phones. AltiGen provides the flexibility for a business to migrate to IP at their own pace, allowing both analog phones and IP phones to work in an integrated environment.
The AltiServ IP PBX provides time-tested reliability with over 17,000 installed worldwide. AltiGen provides proven solutions for you business today and allow you to "future-proof" your business for tomorrow. |
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All-in-One Phone System Platform |
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AltiServ
The AltiServ platform is the foundation of every AltiGen phone system, pre-packaged with powerful functionality. |
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Find out more... |
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Voicemail
AltiGen's innovative design provides unlimited voice mail. Never worry about “Voice Mail Ports” again! |
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Voice over IP (VoIP)
AltiGen VoIP Phone systems are particularly well suited to businesses with multiple branch or remote offices. |
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Find out more... |
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AltiGen Telephones |
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IP 710
AltiGen's award winning Voice over IP telephone provides paging, intercom, busy lamp fields, and much more. |
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AltiTouch™ 510
AltiTouch 510 telephones make executive level features and capabilities affordable enough for every user. |
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IP 705
The IP 705 is a standard desktop IP phone designed exclusively for AltiGen VoIP phone systems. |
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Softphone
AltiGen systems include call control software (AltiView). This same software can be easily upgraded to become a softphone. |
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Phone System Management Software |
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AltiAdmin™
AltiGen was the first phone system to offer self-administration. AltiAdmin puts your team in charge of daily changes to the system. |
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Find out more | View demo |
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End User Software |
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AltiView™
Our desktop software provides call control, voicemail management and “screen pops”. AltiView is included with every system. |
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AltiConsole™
Our included operator software makes it easy to juggle calls and know who is calling. It even works with multiple locations. |
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Call Center Software |
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AltiAgent™ and AltiSupervisor™
Our agent software will help your team professionally answer calls with real time statistics and advanced caller information. |
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Advanced Routing/Call Distribution
Route your customer calls automatically by caller id , account number and more to the right employee every time. |
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Find out more... |
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Call Monitoring
When enabled, our supervisor software can allow managers to selectively monitor live calls even when out of the office. |
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Software Development Kit (SDK)
Custom integration with AltiGen's phone system is possible using our Software Development Kit. |
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Voice Recording |
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Call Recording
Our unique design makes it possible to automatically record select or even all calls without overpriced “bolt on” systems. |
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Reporting Options |
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AltiReport™
 AltiReports is a web based reporting application that can generate up to 40 advanced reports to measure performance. |
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Call Detail Record (CDR) Reports
 Every AltiGen system includes as standard a Call Detail Record application to maintain a history of all call activity. |
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